Shipping

OUR STANDARD SHIPPING RATES:

Standard International Worldwide Shipping FREE
USA (12-20 days) FREE
Canada (16-26 days) FREE
U.K. (20-40 days) FREE
Australia (13-20 days) FREE
Spain (15-20 days) FREE

** Time listed does not include 1-2 business day processing time.

 

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information. Please note that the shipping confirmation email does not necessarily mean that the carrier (USPS or FedEx) has picked up your package from our distribution center. Please use the appropriate carriers tracking features to determine when your package has been picked up and is in transit.

Have your tracking number? Check the status of your orderĀ HERE.

Please allow 24-48 hours from the time you place your order for it’s status to update.

We know how important your order is! Alvina Melik provides our customers with the option to track your package. If the tracking information states that your items have been delivered but you have not received it, please check around your neighborhood in case another home received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office.

We will always do our best to assist you, but Alvina Melik does not hold responsibility for packages that are lost or stolen in transit. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them.

Shipping fees are non-refundable unless you received a damaged item.

 

Helpful hint: We strongly suggest including a tracking number with your package, as we are not liable for those that get lost in transit.